Call Center Assessments - Customer Service & Data Entry Tests

 

Use our InfoCheckUSA Call Center Assessment to measure customer service skills and sales ability using realistic simulations of call center scenarios.

Tests Include:

  • Call Center:

    • Coding

    • Data Analysis

    • Sales

    • Service

    • Sales Scenarios

    • Customer Service Scenarios

    • Service

    • Telephone Skills

    • Banking Scenarios

  • Audio Customer Service Scenarios

  • Audio Sales Scenarios

  • Audio Data Entry

  • Data Entry – Sales (Leads)

  • Data Entry – Sales (Orders)

  • Postal Codes

  • Postal Codes – Audio

  • Spelling:

    • Audio

    • Geography

    • International Geography (Audio)

    • US Geography (Audio)

Skills Testing