Masons ORDERING INSTRUCTIONS

Step-by-Step Ordering Instructions for the Masonic Lodges.

STEP 1: Click the ORDER REPORTS tab.

STEP 2: Enter the Applicants Name, DOB (mm/dd/yyyy), SSN and enter the STATE of your Masonic Organization. NO other info is needed.

STEP 3: Scroll down to SELECT PACKAGES and click the arrow to select SAFETY 1ST CrimCheck then CLICK the GREEN SELECT button.

STEP 4: You will now see a list of your package searches appear below.

STEP 5: Top right - you will see your order total of $14.99 - NOW click the GREEN ORDER button.

The system will tell you the order has been processed!

NOTE: It can take up to 15 minutes to complete the final report. If you stay logged in to your account you may have to REFRESH your screen after 15 minutes so your report will show as COMPLETED. You can hit the F5 key on your keyboard or refresh from your web browser. If your criminal report has "Hits" it will be forwarded to the QA Dept. for further investigation and verification of records. This will delay your report from 2 hours to 2 business days. You will receive a system message and email informing you that your report was sent to QA.

 VIEW REPORTS: 

 (1) To View Your Reports click on the COMPLETED or DISCREPANCY icon.

 (2) Now Click on the Applicant Name in the List.

 (3) Click on View Report Options under the Applicant DOB.

For Priority Support Please Click the ONLINE SUPPORT REQUEST link from the dashboard page of your account and submit the request form

OR click the RED SUPPORT button on the right hand side of your screen.